Shipping Method – Ground (smaller items)
Standard shipping method is ground shipping with FedEx or UPS. Delivery signature is not required for ground shipments. The carrier will leave the package in the normal delivery place for your address. You may go to FedEx or UPS website to track your shipment. Occasionally, your package may not be delivered due to weather conditions or a concern for the package safety. This decision is made by the carrier. Very small items may ship USPS.
If you are purchasing multiple items from different manufacturers, your order will ship from different warehouses and may ship on different dates. We will email you all the tracking associated with your shipment once the item ships from the warehouse. If your order contains multiple ground shipments, then they may ship with a Freight carrier based on the number of items and weight.
Shipping Method – Freight
Standard shipping method for large / heavy items is with a freight carrier. Delivery signature IS required for freight shipments and you will need to be present during your delivery time window. For residential deliveries, the freight carrier will contact you to schedule delivery date. You may go to the freight carrier’s website to track your shipment.
If you are purchasing multiple items from different manufacturers, your order will ship from different warehouses and may ship on different days. We will email you all the tracking associated with your shipment.
Freight shipments are curbside delivery. If you would like inside delivery, this would be an additional cost and you will need to contact us prior to placing your order.
Upon delivery, if you notice any damage to the box/item you MUST note this on the delivery receipt.