Delivery Service Details

Detailed Delivery Services

Upon arrival to your home, our delivery team will:

  • Assemble beds
  • Assemble bed frames and adjustable bases
  • Attach mirrors to dressers and hutches to buffets
  • Assemble dining tables
  • Assemble coffee, sofa, and end tables
  • Attach legs to sofas, loveseats, and sectionals
  • Install Washer and Washer Hose and Drain
  • Install Dryer/ Range Pigtails
  • Assemble and Disassemble Fridge
  • Test and Set-Up Smart Television
  • Test and Set-Up Surround Sound

Services We Don't Provide

Your driver team will not:

  • Attempt delivery that may cause damage to your home
  • Hoist furniture from outside the home through a window
  • Hang pictures; hang mirrors on walls; lay rugs that require moving furniture.
  • Move furniture from one level of residence to another
  • Take away any previously owned furniture/ appliance or electronics
  • Set up/ Install Dryer Vent for Electric Dryer
  • Set up/ Install Gas Range/ Gas Dryer
  • Set up/ Install Fridge Water Line
  • Hang or Mount Television
  • Relocate Television from one room to another

Standard Service Fees

  • Delivery on regularly scheduled days between the hours of 9 a.m. and 9 p.m.

Additional Service Fees

  • Difficult deliveries (including deliveries above the building's third floor without an elevator and deliveries that can't be accomplished with 2 people): $50/hour, minimum charge 1 hour
  • Re-delivery (an order is placed on the truck and then requested to be re-delivered): Standard delivery fees will apply
  • Refusal of delivery: No refund of delivery fee + 10% restocking fee
  • Pick up Fee (order delivered, refund requested within 7 days): Standard delivery fee + 40% restocking feed
  • Deliveries outside of current delivery zones: By quote only